44217044
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Helpdesk – FM/Construction Experience
We are looking for experienced helpdesk operators/administrators within the FM/Construction industry to join our client support offices in the area.
Role *Day to day operation of a busy helpdesk *Logging accurate reactive information on the database and generating PPMs *The helpdesk is the central point of contact for reporting calls and for information *Liaising with engineers, contractors and clients on a daily basis *Administration, including KPI reporting *Booking conference rooms, Reception cover, Administrational support including placing orders, collation of timesheets, invoicing and upkeep of quality systems
Experience
*Proven experience within a similar role, within the FM/Construction Industries *Strong IT skills, Intermediate use of MS Excel and Word *Excellent customer service skills *Ability to work on own initiative and under pressure *Strong communication and interpersonal skills *Strong Planning, organisational and multi-tasking skills *Knowledge of building services operation *Knowledge of Archibus would be an advantage
Remuneration
Negotiable, dependant on experience
Salary:£ NEG Negotiable
