Receptionist

Receptionist needed for four star hotel.
Immediate start. Full training given.
General Purpose

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients and customers.

As a hotel receptionist, your main duties would include:
- welcoming guests on arrival
- dealing with reservations by phone, e-mail, and face-to-face
- checking guests into and out of the hotel, allocating rooms and handing out keys
- preparing bills and taking payments
- taking and passing on messages to guests
- dealing with special requests from guests (booking transport or storing valuables)
- answering questions about facilities in the hotel and the surrounding area
- dealing with complaints or problems


You would usually work shifts, which could include evenings, weekends and public holidays.
You would spend most of your time behind a reception desk, using a computer and telephone switchboard.