Receptionist

Receptionist
Location: Tingley, Leeds

Steria is a world-leading technology and outsourcing business, they run a sophisticated mix of back-office functions for household names ranging from Tesco to Barclaycard, Royal Mail to Thames Water. Through improving their clients’ IT and business processes, enable them to do more of what they do best.

With over 19,000 employees and plans for expansion, this is a great time to join the organisation as you will be pivotal to our continued development and growth plans. We’re offering you the opportunity to do more too - using your business skills and knowledge, and your creativity, to add more value than clients would traditionally expect.

Role Overview

Job Purpose:
To provide administrative support, which actively meets the Property & Facilities Department operational requirements.

Role Responsibilities

• Receive/collect incoming/outgoing mail, deliveries and courier consignments, to ensure that all incoming items are delivered to internal customers and outgoing items are dispatched using the appropriate external service, in accordance with Facilities` procedures.
• Maintain a stock of stationery, monitoring and ordering as appropriate, to ensure that
nominated standard items are always available to office occupants.
• Respond to reports of faults on office equipment, fixing where possible or logging request for further action (e.g. engineer call out) to ensure all out of order equipment is returned to
• working order for office occupants as quickly as possible.
• Receive and action requests for meeting rooms, meeting room equipment, and visitor hot desk bookings from staff, to ensure that requirements are met, subject to availability.
• Maintain/update records and filing systems within the Facilities department so that accurate
• records are kept for management information and reporting purposes.
• Maintain and produce ID Security Cards, creating access levels as required.
• To undertake Reception duties.


Essential Skill Set:

Experience of dealing with internal/external customers.
Ms Office skills Word, Excel and PowerPoint
Experience of working in an office administration/customer service environment
Experience of using and basic fault fixing of office equipment
Experience of access control packages
Possess excellent interpersonal skills
Possess good attitude to learn new skills and adapt new techniques
Some minimal recent and relevant facilities support experience
The candidate we require will need to have strong admin skills, a great telephone manner, have a warm and approachable demeanour and be service focussed.

On offer is the opportunity to work for a UK top 10 IT Consultancy and Service provider. The role comes with a competitive salary, the opportunity for further development and the potential for a wide and diverse career within Steria

Steria is committed to establishing and maintaining a working environment which is free from discrimination and which values all employees as individuals. All employees and prospective employees are selected, recruited, trained and promoted solely on the basis of their skills and behaviour.